Shared inbox
If you run several shops or brands, you know the game: five mailboxes, five passwords, lost messages and waiting customers. Syncon gathers email from all your domains (support, orders, contact) into a single inbox shared with your team. Every conversation has a status, an owner and a full history.
Connect existing mailboxes in minutes, with presets for Gmail, Outlook, Yahoo and cPanel. You send and receive from your own addresses, not ours.
Open, pending, resolved. Every conversation has an owner, and workflow rules auto-assign, tag and auto-reply to new messages.
Discuss the customer without them seeing. Mention a teammate to notify them, and get warned when two people answer at once.
Describe your business once, add knowledge-base articles, and outside business hours the AI answers customers by itself. In the morning your team takes over.
Search subjects, messages and contacts, with or without diacritics. Find that conversation from three months ago in two seconds.
Response times, resolutions per teammate, customer satisfaction after every conversation and alerts when something waits too long.
Create the free account and connect your first domain with the included presets.
Invite the team: everyone replies from the same inbox, with their own signature.
Turn on AI, workflow rules and reports as you grow.
A shared inbox is an email box the whole team uses: everyone sees the same conversations, assigns messages and replies from the same address, no passwords passed around and no lost messages.
Yes, that is exactly what Syncon is for: every plan includes a number of domains, and messages from all of them land in the same inbox, labeled with their domain.
Yes. Syncon connects to your servers over IMAP and SMTP, so the original mailboxes stay untouched and sending happens from your own addresses.
You describe the business and give it knowledge-base articles. Outside business hours it replies in context and flags the conversation for the team. It never invents prices or deadlines.
Yes: one domain, one user, sync every 60 minutes, free forever. Paid plans add domains, teammates, AI and the live channels.