Website chat
A visitor who asks now buys now. The Syncon chat widget installs with one line of code, looks like your site, and brings every conversation into the same place as your email and WhatsApp. When the team is online you reply live, with a preview while the visitor is still typing. When nobody is around, the AI answers from your knowledge base or collects the visitor's details for an email follow-up.
Copy the snippet from the install assistant and put it on your site: WordPress, PrestaShop, Shopify or any HTML. We detect automatically when the widget goes live.
Color, icon, position, texts and form fields are yours. You can require agreeing to your terms before the conversation starts.
See what the visitor types before they press Enter, and they see when you are typing. Notification sounds, files and images both ways.
Offline, the AI answers instantly with your real information: shipping, returns, prices. What it cannot answer lands in the inbox for an email reply.
Chat conversations sit next to email and WhatsApp, with internal notes, canned responses, transfers between teammates and per-customer history.
Generate contact modules for WooCommerce, PrestaShop and Shopify with your own fields, submissions become inbox conversations.
Enable chat on your domain and customize it with a live preview.
Put the code on your site; automatic verification confirms the install.
Reply live from the Chat page, with AI taking over while you are offline.
A single line of code before </body>. Step-by-step instructions cover WordPress, PrestaShop, Shopify and Google Tag Manager, and the platform detects automatically when the widget first loads.
The widget switches to offline mode: the AI answers instantly from your knowledge base, and the visitor can leave their email and message, which become an inbox conversation.
Yes: choose which fields you ask for (name, phone), which are required, and optionally require ticking your terms and conditions first.
No. The script loads asynchronously, weighs a few kilobytes and uses no external libraries.
Live chat is included in the Start and Business plans. The shop contact forms work on any plan.